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Delivery Policy

Free UK Delivery on all orders over £15

UK & EU Delivery Countries

Beauty Flash deliver to the following countries:

UK, Ireland, Denmark, Austria, Belgium, Bulgaria, Cyprus , Czech Republic, Estonia, Finland, France (inc. Monaco), Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

All orders placed before 3pm Monday to Friday (excluding bank holidays) using our DPD courier service will be despatched on the same day.

UK Orders

Orders under £100 or orders to UK offshore addresses (e.g. Northern Ireland, Isle of Wight etc) are sent out by Royal Mail Parcels. You have the option to upgrade to DPD courier in the checkout process.

Orders over £100 sent to UK mainland addresses are sent by DPD couriers. You have the option to downgrade to Royal Mail in the checkout process.

Our DPD courier service is available for all UK addresses with the exception of the following postcodes IV, HS, KA, KW, PA, PH, ZE, BT, IM, TR, GY, JE, FK, AB

DPD provide a fantastic service. The day your delivery is due you will should receive a text message and an email giving you a one hour delivery window (so you don't have to wait in all day!) If you can't do that day you can easily rearrange delivery for another day!

Orders outside UK

Please note for ALL EUROPEAN ORDERS that we are unable to despatch aerosols outside of the UK. If you purchase these then they will be cancelled from your order and refunded back to your card.

Beauty Flash may split your order into two or more batches due to Royal Mail's insurance policies.

Delayed or Lost in the Post orders:

Both of our delivery services are very reliable and it is very rare that anything is delayed or lost in the post. However if this ever does occur to your order please allow for the below:

For UK orders sent by Royal Mail we are unable to make any enquiries into the whereabouts of your product until 15 working days have elapsed.

For DPD orders if your parcel does not arrive next working day please contact us so we can chase this up immediately with DPD.

For EU orders we are unable to make any enquiries until 20 working days have elapsed.

"Your service is amazing - I was totally surprised at how quickly you send out the orders!"
J.M. London

Please note - should an order be returned to us because you did not collect it in time after an attempted delivery or the address you entered was incorrect we reserve the right to pass on any costs incured. For problems regarding your delivery please contact us.